Privacy Policy

This Privacy Policy describes how Green Lantern Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and protects your personal information when you visit our website at greenlaternnew.click, place orders, use our services, or otherwise interact with us. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and respect.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

We operate in the United States and comply with all applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other relevant regulations governing consumer data protection in the food service and e-commerce industries.

1. About Green Lantern Pizza

Green Lantern Pizza is a food service business dedicated to providing high-quality pizza and related food products to our valued customers. We operate through our website and may also maintain physical locations to serve our community.

For any questions, concerns, or requests related to your privacy and this Privacy Policy, please reach out to us using the contact details provided above or through the dedicated contact section at the end of this document.

2. Information We Collect

We collect various categories of personal information to provide, improve, and personalize our services. The types of information we collect depend on how you interact with us and what services you use.

2.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect the following personal identification details:

• Full name — to address you appropriately and process your orders
• Email address — for order confirmations, account management, and communications
• Phone number — for delivery coordination and customer support
• Mailing and delivery address — to fulfill delivery orders
• Date of birth — where required to verify age eligibility
• Username and password — to secure and manage your account

2.2 Payment and Financial Information

When you make a purchase through our website, we collect payment-related information. Please note that we do not store your full credit or debit card details on our servers. Payment processing is handled by secure, PCI-DSS-compliant third-party payment processors. We may collect and retain:

• Billing name and address
• Partial payment card numbers (last four digits) for reference purposes
• Transaction identifiers and order history
• Payment method type (credit card, debit card, digital wallet, etc.)

2.3 Order and Transaction Data

We collect detailed information about your orders and transactions, including:

• Items ordered, quantities, and customizations
• Order timestamps and frequency
• Delivery preferences and special instructions
• Promotion codes and discount usage
• Order history and receipts

2.4 Usage and Behavioral Data

We automatically collect certain information when you browse our website or use our digital services, including:

• Pages visited, links clicked, and time spent on each page
• Search queries entered on our website
• Items viewed, added to cart, or abandoned
• Navigation paths and clickstream data
• Interaction with promotional content and advertisements

2.5 Device and Technical Information

We collect technical information about the device and software you use to access our website:

• IP address and approximate geolocation derived from IP
• Device type (desktop, mobile, tablet)
• Operating system and version
• Browser type and version
• Device identifiers and advertising IDs
• Screen resolution and display settings
• Referring website or source URL
• Language and regional settings

2.6 Location Data

With your permission, we may collect precise geolocation data to enhance delivery accuracy and personalize your experience. You can disable location access through your browser or device settings at any time. We may also collect approximate location based on your IP address for regional customization purposes.

2.7 Communications and Feedback

When you contact us for customer support, leave a review, respond to a survey, or communicate with us via email or phone, we collect and retain the content of those communications, including:

• Support tickets and chat logs
• Customer feedback and reviews
• Survey responses
• Email correspondence

2.8 Information from Third Parties

We may receive personal information about you from third-party sources, such as:

• Social media platforms (if you log in using a social account)
• Marketing and analytics partners
• Delivery platform partners
• Payment processors and fraud prevention services
• Publicly available sources

3. How We Use Your Information

We use the personal information we collect for a variety of legitimate business purposes. We process your data only where we have a lawful basis to do so, including performance of a contract, compliance with legal obligations, our legitimate business interests, or your consent.

3.1 Order Fulfillment and Service Delivery

• Processing and fulfilling your food orders
• Coordinating delivery or pickup arrangements
• Sending order confirmations, receipts, and status updates
• Handling returns, refunds, and complaints
• Managing your loyalty points or rewards, if applicable

3.2 Account Management

• Creating and maintaining your customer account
• Authenticating your identity and securing your account
• Allowing you to view order history and manage preferences
• Sending account-related notifications and updates

3.3 Customer Support

• Responding to your inquiries, complaints, and requests
• Diagnosing and resolving technical issues
• Improving our customer service processes

3.4 Marketing and Promotions

• Sending you promotional emails, special offers, and newsletters (with your consent)
• Notifying you about new menu items, limited-time deals, and seasonal promotions
• Personalizing advertisements based on your preferences and order history
• Conducting loyalty and rewards programs
• Retargeting you with relevant advertisements on third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send or by contacting us directly at [email protected].

3.5 Analytics and Business Improvement

• Analyzing website traffic patterns and user behavior
• Measuring the effectiveness of our marketing campaigns
• Improving website design, functionality, and user experience
• Developing new products and services based on customer insights
• Conducting internal research and reporting

3.6 Legal and Regulatory Compliance

• Complying with applicable federal, state, and local laws and regulations
• Responding to lawful requests from government authorities
• Enforcing our Terms of Service and other agreements
• Preventing, detecting, and investigating fraudulent or illegal activity
• Protecting the rights, property, and safety of our customers, employees, and the public

3.7 Fraud Prevention and Security

• Detecting and preventing unauthorized access to our systems
• Identifying and blocking suspicious transactions
• Monitoring for security breaches and responding appropriately
• Maintaining the integrity and security of our platform

4. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing behavior and preferences on our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

4.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality, such as maintaining your shopping cart and session information. These cannot be disabled.
• Performance Cookies: Help us analyze website traffic and measure performance using tools such as Google Analytics.
• Functional Cookies: Remember your preferences, such as saved addresses or language settings.
• Marketing and Advertising Cookies: Track your browsing across websites to deliver targeted advertisements relevant to your interests.

4.2 Managing Your Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, accept or reject specific cookies, or delete existing cookies. Please note that disabling certain cookies may affect website functionality and your overall user experience.

For more detailed information about the specific cookies we use and how to manage them, please refer to our Cookie Policy.

5. Sharing Your Information with Third Parties

We respect your privacy and do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business and delivering our services. These providers are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy. Service providers may include:

• Payment processors and financial institutions
• Delivery and logistics partners
• Cloud hosting and data storage providers
• Email marketing and communication platforms
• Website analytics providers (e.g., Google Analytics)
• Customer support software providers
• Fraud detection and cybersecurity services
• Advertising and retargeting platforms

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to:

• Comply with a legal obligation, subpoena, court order, or governmental request
• Protect and defend the rights or property of Green Lantern Pizza
• Prevent or investigate possible wrongdoing in connection with our services
• Protect the personal safety of our users, employees, or the public
• Protect against legal liability

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website if such a transfer occurs and your data becomes subject to a different privacy policy.

5.4 Aggregate and De-Identified Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for research, marketing, analytics, and other purposes.

5.5 Social Media Platforms

If you choose to share content from our website on social media platforms or use social login features, those platforms may collect information about you in accordance with their own privacy policies. We encourage you to review the privacy policies of any social media platforms you use.

6. Data Security

We take the security of your personal information seriously and implement a comprehensive set of technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Technical Safeguards

• Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption for all data transmitted between your browser and our website
• Encrypted storage of sensitive data using industry-standard encryption protocols
• Firewalls and intrusion detection systems to monitor and protect our network
• Regular security vulnerability assessments and penetration testing
• Secure, access-controlled server environments
• Multi-factor authentication for administrative access

6.2 Administrative Safeguards

• Employee training on data privacy and security best practices
• Strict access controls based on the principle of least privilege
• Confidentiality agreements with employees and contractors who handle personal data
• Documented data security policies and incident response procedures

6.3 Physical Safeguards

• Secured facilities with controlled access to servers and data storage
• Physical security measures at our operational locations

6.4 Data Breach Response

In the event of a data breach that may compromise your personal information, we will notify affected individuals and relevant authorities as required by applicable law, including applicable state breach notification laws. We will take prompt corrective action to mitigate any harm resulting from such incidents.

7. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We are committed to honoring these rights and provide mechanisms for you to exercise them.

7.1 Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you the following rights:

7.2 General Privacy Rights (All Users)

Regardless of your state of residence, we provide all users with the following rights:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Request that we correct any inaccurate or incomplete personal information.
• Right to Deletion: Request that we delete your personal information, subject to legal retention requirements.
• Right to Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

7.3 How to Exercise Your Rights

To exercise any of the rights described above, please submit a verifiable request by:

• Emailing us at [email protected] with the subject line "Privacy Rights Request"
• Including your full name, email address associated with your account, and a description of your request

We will verify your identity before processing your request to protect your privacy and security. We will respond to your request within 45 days of receipt. If additional time is needed, we will notify you of the extension and the reason for the delay. In most cases, there is no fee for submitting a request; however, we reserve the right to charge a reasonable fee for excessive or repetitive requests.

7.4 Authorized Agents

California residents may designate an authorized agent to submit privacy rights requests on their behalf. Authorized agents must provide written proof of authorization, and we may require you to verify your identity directly with us before processing the request.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general data retention guidelines are as follows:

When personal information is no longer needed for the purposes for which it was collected, we will securely delete, anonymize, or archive it in accordance with our data retention schedule and applicable legal requirements.

9. Children's Privacy

Green Lantern Pizza is committed to protecting the privacy of children. Our website and online ordering platform are not directed to children under the age of 18, and we do not knowingly solicit or collect personal information from minors.

If we become aware that we have inadvertently collected personal information from a child under 18 without verifiable parental consent, we will take immediate steps to delete that information from our records. If you believe we may have collected information from a child, please contact us immediately at [email protected].

Parents and guardians are encouraged to monitor their children's online activities and to help enforce this policy by instructing their children never to provide personal information on our website without parental permission.

10. International Data Transfers

Green Lantern Pizza is based in the United States, and your personal information is primarily processed and stored within the United States. However, some of our third-party service providers and technology partners may be located in other countries, which means your personal information may be transferred to and processed in countries outside the United States.

When we transfer personal data internationally, we take appropriate steps to ensure that your information receives an adequate level of protection, including:

• Entering into data processing agreements with third-party service providers that include standard contractual clauses or equivalent data protection safeguards
• Ensuring that recipients of your data are bound by legal obligations to protect it
• Working only with vendors who demonstrate compliance with applicable data protection standards

By using our website and services from outside the United States, you acknowledge and consent to the transfer of your information to the United States, where data protection laws may differ from those in your country of residence.

11. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, delivery applications, and other online services. These third-party sites and services operate independently from us and have their own privacy policies and data collection practices. We are not responsible for the privacy practices of any third party and encourage you to review their privacy policies before providing any personal information.

The presence of a link on our website does not constitute an endorsement of the linked website or its privacy practices.

12. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no universally accepted standard for responding to DNT signals. Our website does not currently respond to DNT browser signals. However, you can manage your tracking preferences through our cookie consent settings and your browser's built-in privacy controls.

13. Your Choices and Controls

We believe in giving you meaningful choices about how your information is used. Here is a summary of the controls available to you:

13.1 Email and Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email we send. Please note that even if you opt out of marketing emails, you will continue to receive transactional communications related to your orders and account.

13.2 Account Information

You can update, correct, or delete certain account information by logging into your account on our website. For requests that cannot be completed through your account settings, please contact us at [email protected].

13.3 Location Data

You can enable or disable location access through your device or browser settings. Disabling location services may affect the accuracy of delivery estimates and other location-based features.

13.4 Cookies

You can manage cookie preferences through your browser settings or our cookie preference center. Please note that disabling certain cookies may affect website functionality.

14. How to File a Complaint

If you have concerns about our data practices or believe we have not honored your privacy rights, we encourage you to contact us directly so we can address your concerns:

We will investigate your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority:

14.1 Federal Trade Commission (FTC)

The Federal Trade Commission enforces consumer protection laws in the United States, including matters related to unfair or deceptive practices involving personal data. You may file a complaint with the FTC at:

• Website: www.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)

14.2 California Attorney General (For California Residents)

California residents who believe their CCPA/CPRA rights have been violated may submit a complaint to the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy/ccpa

14.3 State Attorneys General

Residents of other states may have the right to file complaints with their respective state attorney general's office regarding data privacy matters. We encourage you to consult the official government website for your state for contact information and guidance.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or technological developments. When we make material changes to this policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website informing users of the changes
• Send an email notification to registered users if the changes are significant

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any modifications to this Privacy Policy constitutes your acceptance of the updated terms.

If you disagree with the updated policy, you should discontinue use of our services and may request deletion of your personal data by contacting us at [email protected].

16. Contact Us

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact our privacy team. We are committed to addressing your inquiries promptly and transparently.

When contacting us regarding a privacy matter, please include your full name, email address, and a clear description of your inquiry or request so we can assist you efficiently. We aim to respond to all privacy-related inquiries within 30 business days.

This Privacy Policy was last reviewed and updated on July 2, 2026. It is effective as of the same date.